How does Dubba work?

• It’s simple! Once you enter your delivery location, you will see the nearest Dubba pickup points to you

• After selecting one, you will be able to see when the next Dubba delivery is scheduled and which restaurant(s) are participating

• Make your selections and submit your individual order through the Dubba website

• We’ll handle the rest! All that’s left to do is to collect your food at the designated time as per the pickup instructions for your location

How do I sign up?

• Easy! Click here to begin ordering from Dubba today

• Click here to create a profile and easily order future meals

How can I make payments?

• We are currently accepting credit card, Venmo, PayPal, and Apple Pay through our payment processing partner, Stripe

• If you load larger sums of money to your Dubba wallet, you can receive discounts of up to 5%

How do I communicate with my delivery partner?

• Because of the large order volume and the number of order recipients, communicating with your delivery partner can be tricky for everyone involved

• Instead, you’ll be able to see your delivery status on the website, as well as detailed instructions on how to find your food once it is dropped off

• Don't worry! Your delivery partner will notify you through the app if there are any issues, or even if they are just running a few minutes late

What if I can’t find my food?

• Check the website for any changes - your delivery partner will send out a message in case there is a change to the usual pickup routine

• If you’re running late, check the site again to see the specific instructions for late pickups from your location

What if there’s an issue with my order?

• We will work with the restaurant to find out what went wrong, and refund you for the missing items with a discount code for your next order

How do I request a new location on Dubba?

• Whether you want more frequent delivery to your usual pickup spot, a new location to be added to Dubba, or a one-time delivery of a large order for a new location, we’ve got you covered!

• Use this form to request a Dubba delivery, and we’ll jump right on it!

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